Singapore may be one of the most digitally advanced nations in the world, but fax remains firmly embedded in many official and professional workflows. Government agencies, law firms, medical clinics, financial institutions, and insurance companies still accept — and often require — faxed documents for specific submissions.
If you need to send a fax in Singapore, you do not need a fax machine, a phone line, or a monthly fax subscription. An online fax service lets you upload a PDF, enter the recipient's +65 fax number, and pay only for what you send.
Why fax is still used in Singapore
Despite Singapore's push toward digital government, several workflows still rely on fax:
- Government agencies: Certain submissions to MOM (Ministry of Manpower), HDB (Housing and Development Board), CPF Board, and IRAS (Inland Revenue Authority of Singapore) still accept fax as a valid submission channel, especially for document amendments or supporting materials.
- Legal and conveyancing: Law firms handling property transactions, CPF submissions, and court-related documents frequently exchange paperwork by fax, as the transmission record serves as proof of delivery.
- Healthcare and insurance: Private clinics, hospitals such as SGH and NUH, and insurance companies routinely exchange patient referrals, claim forms, and authorization letters by fax.
- Financial institutions: Banks and brokerages occasionally require fax for authorising account changes, wire transfers, and other time-sensitive instructions.
What you need before sending
You do not need any hardware. To send a fax online in Singapore, you need:
- A PDF file of the document you want to fax. If you have a Word document, image, or signed form on paper, export or scan it to PDF first.
- The recipient's fax number in Singapore, starting with the country code +65 when using an international online fax service.
- Credits or a payment method for the pages you are sending.
Step-by-step: send a fax to a Singapore number
1. Upload your PDF
Go to Send Fax Online and upload your PDF file. The service checks the file and counts the pages automatically.
2. Enter the +65 fax number
Select Singapore (+65) as the destination country. Then enter the local fax number — typically an 8-digit number starting with 6 for fixed lines in Singapore (e.g. 6XXX XXXX).
Do not confuse a fax number with a mobile number. Mobile numbers in Singapore start with 8 or 9 and cannot receive faxes.
3. Review the page count and cost
Each PDF page uses 10 credits. A 3-page submission would use 30 credits. Review the total before confirming — there are no hidden fees or automatic renewals.
4. Queue the fax and check delivery status
Once submitted, the fax enters the delivery queue. You can check the status — queued, sending, delivered, or failed — in your fax history. Delivery confirmation is your record that the document reached the recipient.
Singapore fax number format
When entering a Singapore fax number on an online service:
- Country code: +65
- Local number: 8 digits, typically 6XXX XXXX for landline fax lines
- Full format example: +65 6XXX XXXX
Fax machines in Singapore are connected to landline numbers. If the number you have starts with 8 or 9, verify with the recipient whether they have a dedicated fax line.
Do I need a Singapore local fax number to send?
No. To send a fax to a Singapore number, you only need the recipient's fax number. You do not need your own Singapore fax number or local number. The fax is routed through our network and delivered to any supported fax line in Singapore.
If you need to receive faxes as well, that is a different service type — incoming fax numbers are typically part of a subscription plan offered by other providers.
No subscription required
Most well-known fax services require a monthly plan before you can send a single page. Send Fax Online uses a credit-based model — you buy credits once, use them when you need to, and they never expire. There is no plan to cancel and no automatic renewal.
Credit packs start at $4.99 for 50 credits (approximately 5 pages). A one-time 3-page Singapore submission costs 30 credits.
FAQ
Can I fax to Singapore government agencies?
Yes, as long as you have their dedicated fax number. Many Singapore agencies such as MOM, IRAS, and HDB publish fax numbers for specific departments or submission types. Check the relevant agency website for the correct fax number.
How long does fax delivery to Singapore take?
Most faxes to Singapore deliver within a few minutes. Delivery time depends on the recipient's fax line — if it is busy or offline, the service will retry automatically.
Does the recipient know where the fax came from?
The receiving fax machine typically shows the sender ID (CSID), which may display a number from our fax network. If the recipient needs to respond, make sure to include your contact details inside the fax document itself.
Is it safe to fax sensitive documents to Singapore?
Fax transmissions are point-to-point and not routed through intermediate email servers. Send Fax Online transmits your file over encrypted connections and deletes it after delivery. We do not store, share, or sell your documents.
Can I send documents in Mandarin or other languages?
Yes. Your fax is sent as-is from the PDF. As long as the PDF renders your document correctly — including Chinese characters — the recipient will receive the same output.
Ready to send? Start at Send Fax or review our pricing before you begin.
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